Since the launch of Forza Horizon 5, we have continued to investigate and fix bugs through our monthly series updates. Feedback from our community has been essential in reproducing these issues and developing fixes for them. We frequently receive new reports from players on our official forums, Discord and social channels, however our sole process for evaluating game issues has been the dedicated ticketing system available via Forza Support.
While we have compiled both known and fixed issues in our Forza Support release notes, we understand the ticketing system often leads to a wide gap in communication from when the issue is first reported to a fix being released. By introducing the new Troubleshooting Hub, we’re looking to improve visibility, reporting, and communication around the bug fix process.
Available to access today on the Forza Forums, the Troubleshooting Hub has been designed to be an all-in-one issue tracker for our community. There you will see what your fellow players are encountering in Forza Horizon 5, and just like our Suggestions Hub, you can also upvote existing topics to bring further awareness to an issue and prioritize its investigation.
We also encourage you to reply to topics with any other information that could be helpful to the Forza game teams and fellow community members. For example, if you know the exact reproduction steps, or a workaround to avoid the problem altogether, we can use that additional info to more efficiently investigate a fix, and you’ll have played an important role in helping us find that solution.